Google Buys Meebo and Its Web Site Bar

Social Media Info

Google Buys Meebo and Its Web Site Bar

Google's No. 1 competitor in the social space, Facebook, is similarly working overtime to build a network of sites that use Facebook's social features. Google has acquired Meebo for a reported $100 million. The reach of the Meebo Bar is huge, …
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4 Tips to Launch a Social Media Customer Service Program in Your Contact Center

The contact center industry has officially entered the next evolution of customer engagement, but how can merchants figure out the best ways to implement these new and emerging technologies to service our social media-savvy customers? Here are 4 tips …
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Indy Fire Department Uses Code-of-Conduct Policies for Social-Media Networking

The site also offers a storytelling opportunity for departmental awards and a medium to educate citizens by posting fire-safety tips. Burris admits social media is not her top priority, simply because she does not have time during her day to regularly …
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