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Is Twitter an Effective Customer Service Tool?

Social Media is all about Customer Service. Is Twitter an Effective Customer Service Tool? is an excellent question and I found a truly superb answer on Quora..    I believe the future lies in providing

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Social Media changing at the speed of light?

There are many changes in the social media landscape, just in the last few weeks. It seems everyday one of the big boys; Twitter, Facebook and LinkedIn;adds or changes some part of their services. Google+

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Dear Vancouver Hooligans (NOT Canucks fans)

You hooligans must be very stoked as it appeared with the fist pumping and screaming cheers we saw on the news, from the streets of Vancouver last night. You have brought shame and disgust on an entire

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