December 3

Social CRM is about thinking and feeling as customers do

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Social CRM is about thinking and feeling as customers do

While Buddy originally (and wisely) hitched its wagon to Facebook as the network took off, they have since diversified outside the walls of Mark Zuckerberg's castle and into other networks and platforms like Twitter, Google+ and more.
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Dissecting LinkedIn's Response to the Password Breach

… and we here at Security Watch heard from several readers who discovered through the LastPass tool that their passwords had been included in that original dump file, but have not received any password reset notices from the social networking site.
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How An Entrepreneur Can Grab An Investor's Attention

I'm stepping away from ForbesWoman for the day and letting my social media manager, Heather Taylor, take the reins on this post. Heather recently attended Glimpse: the Social Discovery Conference in San Francisco this past Wednesday and served as my …
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