Sprout Social Partners with Zendesk for Powerful Social Customer Support

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Sprout Social Partners with Zendesk for Powerful Social Customer Support

By Business Wire Sprout Social, a leader in social media management and user engagement has introduced its two-way help desk integration with industry-leading customer service software provider Zendesk. The new integration allows social media support
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Effective Social Media Programs Need Strong Analytics Capabilities

By TMCnet Special Guest As consumers increasingly turn to social media to discuss products and brands, seek advice, and offer guidance, an organization can no longer treat its social media program as an experiment. Social Media should become a part of
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On Its Release Date, "New" Social Media Book Is Already Outdated

“How Social Media are Changing Politics, Threatening Big Brands, and Killing But the book itself seems split on whether social media – and the challenges it
www.readwriteweb.com/…/on-its-release-date-new-social-medi…


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